Training

CIEH (New) Level 1 Awards in Food Safety                     

Introduction to food hygiene

• Level 1 Award in Food Safety Awareness in Catering

• Level 1 Award in Induction into Food Safety for Manufacturing

• Level 1 Award in Food Safety Awareness for Retail

Overview

The new CIEH Level 1 awards in food safety are run as half-day courses, suitable for a variety of candidates, including new employees with minimal or no prior food safety knowledge, employees handling low-risk or wrapped food or those who work front of house, such as waiting or check out staff, as well as back of house such as kitchen porters or warehouse staff.

Outline Programme

The training programme covers the following topics:

• Food Safety (food hygiene, hazards, responsibilities)

• Personal Hygiene

• Cleaning

• Contamination

Qualification information

The Level 1 awards are sector specific and the training programme has been developed to allow courses to be tailored to meet the needs of staff working in catering, manufacturing or retail environments.

Course duration: Minimum 3 hours, half day course

Assessment method: 15 multiple choice question examination

Suggested progression on completion:

• CIEH Level 2 Award in Food Safety in Catering

• CIEH Level 2 Award in Food Safety for Manufacturing

• CIEH Level 2 Award in Food Safety for Retail

• CIEH Level 2 Award in Healthier Food and Special Diets 

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CIEH Level 2 Awards in Food Safety

Fundamental food hygiene knowledge for all food handlers

• Level 2 Award in Food Safety in Catering

• Level 2 Award in Food Safety for Manufacturing

• Level 2 Award in Food Safety for Retail

Overview

Training providers have identified a growing need to make learning more relevant to specific business environments to increase effectiveness. These new qualifications are required to address new National Occupational Standards reflecting sector-specific needs. In line with this demand, the CIEH Level 2 Awards in Food Safety have been designed to address the food safety needs of the catering, manufacturing and retail sectors.

New levels

In response to the requirements of the Sector Skills Councils and the Qualifications and Curriculum Authority (QCA), the CIEH are launching new sector-specific Level 2 awards in food safety, which will replace the CIEH Foundation Certificate in Food Hygiene.

Outline of program

The qualifications cover the following topics:

• Legislation

• Food safety hazards

• Temperature control

• Refrigeration, chilling and cold holding

• Cooking, hot holding and reheating

• Food handling

• Principles of safe food storage

• Cleaning

• Food premises and equipment

Qualification information

Designed for anyone working in a catering, manufacturing or retail setting where food is prepared, cooked and handled.

Course duration: One day programme

Assessment method: Multiple choice examinations

QCA Accredited

Suggested progression on completion:   

• CIEH Level 3 Award in Supervising Food Safety in Catering

• CIEH Level 3 Award in Food Safety Supervision for Manufacturing

• CIEH Level 3 Award in Food Safety Supervision for Retail

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CIEH Award in Healthier Food and Special Diets

Consumers have become increasingly aware of the effects of a poor diet and the links between diet and health.

Overview

The CIEH has launched the CIEH Level 2 Award in Healthier Food and Special Diets, an accredited nutrition qualification in light of increased public interest in this area. Consumers have become increasingly aware of the effects of a poor diet and businesses are keen to understand the links between diet and health to meet changing customer demands.

Outline Programme

The qualification covers the following topics:

• The relationship between nutrition, diet and health

• The nutritional requirements of different population groups

• Current policy, legislation and voluntary guidelines

• The effects of food processing on nutrient content

• Nutrition labelling

Qualification information

• Designed for: All employees

• Course duration: 6 hours

• Assessment method: Multiple choice examination

• QCA Accredited: Yes

• Level: New Level 2

Suggested progression on completion:

• CIEH Level 3 Award in Supervising Food Safety

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CIEH (New) Level 3 Awards in Food Safety

For those working in all food businesses at a supervisory level

• Level 3 Award in Supervising Food Safety in Catering

• Level 3 Award in Food Safety Supervision for Manufacturing

• Level 3 Award in Food Safety Supervision for Retail

Overview

Changes in legislation effective from January 2006 have placed greater onus and accountability on anyone in the food business with supervisory responsibility. It is therefore vital they are equipped with both the knowledge and confidence to do their job effectively.

New levels

In response to the requirements of the Sector Skills Councils and the Qualifications and Curriculum Authority (QCA), the CIEH are launching new sector-specific awards in food safety which will replace the CIEH Intermediate Certificate in Food Safety.  Existing centres/trainers will be registered automatically.

Outline programme

The qualification covers the following topics:

• Legislation

• Supervisory management

• Temperature control (chilling, cooking)

• Cleaning

• Contamination control

• Applying and monitoring good hygiene practices

• Implementing good food safety procedures

• Contributing to the safety training of others

Qualification information

Designed for: Managers and supervisors in medium and large manufacturing or catering businesses

Course duration: Three day programme

Assessment method: Multiple choice examination

QCA Accredited: Yes

Level: New Level 3

Suggested progression on completion:

• Level 4 Award in Managing  Food Safety in Catering

• Level 4 Award in Food Safety Management for Manufacturing

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Level 3 Award in Implementing Food Safety Management Procedures

For business owners and managers of small and medium sized catering and hospitality businesses

Overview

From 1 January 2006, EU legislation requires all businesses producing food to have a documented food safety management system in place, based on Hazard Analysis and Critical Control Point (HACCP) principles. Although effective in theory, HACCP has been particularly difficult to establish in catering businesses because of the sheer number and variety of processes involved in preparing and serving food. But practical, accessible and user-friendly management tools have been created, notably the Safer Food Better Business (SFBB) pack adopted by the FSA, to help caterers comply with the new regulations.

The CIEH Level 3 Award in Implementing Food Safety Management Procedures qualification examines HACCP and tools such as SFBB and will be invaluable for managers and proprietors of 400,000 small food businesses across the UK.

Outline programme

The qualification covers the following topics:

• The 12 steps in the HACCP process

• Controls required to ensure food safety

• Use of a management tool such as the FSA’s Safer Food Better Business pack. For a free copy of the pack telephone 0845 606 0667

Qualification information

Designed for: Owners and managers

Course duration: 6 hours minimum

Assessment method: Assignment

Level: New Level 3

Suggested progression on completion: CIEH Level 3 Award in Food Safety

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Level 3 Award in HACCP for Food Manufacturing

Enables business owners and managers of the food manufacturing sector to develop a food safety management system

The Level 3 Award in HACCP for Food Manufacturing is a one-day training programme designed to ensure candidates develop the requisite knowledge and practical skills to implement a HACCP plan in their workplace.

Candidates will be assessed by an assignment that requires the development of a HACCP plan.

The CIEH Intermediate Certificate in Hazard Analysis Principles and Practice and the HACCP in Practice qualifications have been replaced by this brand new sector specific qualification to complement the Level 3 Award in Implementing Food Safety Management Procedures for catering businesses which was launched last year.

Outline programme

The qualification covers the following topics:

• The HACCP process and its role within food manufacturing

• How to develop, monitor and evaluate HACCP-based systems

Qualification information

Designed for: Owners and managers

Course duration: 6 hours minimum

Assessment method: Assignment

QCA accredited: Yes

QCA code: 500/1857/7

Suggested progression on completion: CIEH (New) Level 3 Award in Food Safety Supervision for Manufacturing

Assessment by assignment means that the learners gain practical experience of drafting a simple HACCP plan, which will be of practical benefit when participating in the implementation and maintenance of food safety management systems in their own workplaces.

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CIEH Level 4 Awards in Food Safety

From food business owners to trainers, from production managers to hygiene auditors, these sector specific qualifications meet industry’s need for a high level practical qualification with external accreditation.

• Level 4 Award in Managing Food Safety in Catering

• Level 4 Award in Food Safety Management for Manufacturing

New levels

In response to the requirements of the Sector Skills Council (SSC) and the Qualifications and Curriculum Authority (QCA), the CIEH are launching new sector-specific awards in food safety which will replace the CIEH Advanced Certificate in Food Safety.

Outline programme

The qualifications cover the following topics:

• Bacteriology

• Food-borne illnesses

• Physical contamination of food

• Food storage, temperature control and preservation

• Design and construction of food premises and equipment

• Cleaning and disinfection

• Pest control

• Personal hygiene

• Training strategies

• Legislation

• Management control techniques

Qualification information

Designed for: managers and supervisors and senior hygiene personnel.

Course duration: five day programme

Assessment method: two assignments and an examination

QCA Accredited

Outcome: Candidates will be able to deliver the new CIEH Level 2 Food Safety Awards for Catering, Manufacturing and Retail (with appropriate training skills).

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CIEH (New) Level 1 Award in Health and Safety in the Workplace

This ground breaking qualification is set to change the way companies consider health and safety.

This half day qualification acts as a punchy outline of the basics of health and safety that will protect both the candidate and their fellow workers in all areas of employment.

Benefits

It’s a legal requirement for employers to provide health and safety training to their staff. The CIEH Level 1 Award in Health and Safety in the Workplace provides a quick, concise and practical starting point from which more detailed training (Level 2) can follow. 

• Time saving – employees are only out of work for a half day and new employees can be quickly educated.

• Easy – large groups can be trained at once

• Relevant – you can easily adapt content to make training specific to your client’s organisation

• Peace of mind – that they have done the upmost to protect themselves legally and their employees’ safety through proper training and assessment through a QCA accredited qualifications provider.

• Learning that sticks – the interactive nature of the course aids learning by promoting self thought as part of health and safety competence.

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CIEH Level 2 Award in Health and Safety in the Workplace

Health and safety understanding for all employees

Overview

The CIEH Level 2 Award in Health and Safety in the Workplace replaces the Foundation Certificate in Health and Safety in the Workplace. The qualification can be tailored to business and individual needs to make the learning experience relevant and fit for purpose.

Outline programme

The qualification covers the following topics:

• Legislation

• Health

• Safety

• Welfare

• The workplace and workplace equipment

• Risk assessment

• Manual handling

• Hazardous substances

• Ergonomics and workstation design

• Transport and vehicles

• Noise and vibration

Qualification information

Designed for: All employees

Course duration: 6 hours

Assessment method: Multiple choice examination

QCA Accredited: Yes

Level: New Level 2

Suggested progression on completion: CIEH Level 3 Award in Health and Safety in the Workplace

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CIEH Level 2 Award in Conflict Resolution and Personal Safety

Enables employees to protect themselves in the face of confrontational behaviour

Overview

Work-related violence is on the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives and commitment to prosecution have brought improvements in organisations like the NHS, London Underground and many pubs and clubs that now work together to monitor and bar known troublemakers. Yet high staff turnover and a lack of training mean many people are still vulnerable to physical and psychological damage. The costs to businesses can be very high indeed.

The CIEH has developed this qualification to help organisations protect their staff as well as their organisational and operational effectiveness.

Outline programme

The qualification covers the following topics:

• The law

• The work environment

• Resolving confrontational situations

• Personal safety

Qualification information

Designed for: All employees

Course duration: 6 hours

Assessment method: Multiple choice examination

QCA Accredited: Yes

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CIEH Level 2 Award in Health and Safety in Health and Social Care

Provides employees with a good understanding and knowledge of health and safety in the health and social care setting

Overview

Based on the first part of the CIEH Level 2 Award in Health and Safety in the Workplace – an introduction to health and safety adapted for health and social care – and the CIEH Level 2 Award in Hygiene, this qualification provides candidates with a good understanding and knowledge of health and safety in the health and social care sector.

Outline programme

The qualification covers the following topics:

• Legislation

• Health

• Safety

• Welfare

• Hygiene awareness

• Hygiene hazards

• Personal hygiene

• Cleaning

Qualification information

Designed for: All employees in the health and social care sector

Course duration: 6 hours

Assessment method: Multiple choice examination

QCA Accredited: Yes

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CIEH Level 2 Award in Hygiene in Health and Social Care

Provides employees with an introduction to hygiene hazards and how to control them

Overview

In the UK over a million people are employed as carers and millions more provide informal care and support for relatives and friends. The Department of Health has drawn up a code of practice acknowledging that everyone involved in care provision needs training to tackle the risk of Health Care Acquired Infection (HCAI).

This new CIEH qualification is designed as an introduction to hygiene and ensures that vulnerable people are not exposed to unnecessary risks. It will help everyone, including those in the private and voluntary healthcare sectors, to play their part in maintaining a clean and safe environment.

Outline programme

The qualification covers the following topics:

• Hygiene hazards

• Personal hygiene

• Cleaning

Qualification information

Designed for: All employees

Course duration: 3 hours

Assessment method: Multiple choice examination

QCA Accredited: No

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CIEH Level 2 Award in Principles of Risk Assessment

Raises employees’ awareness of the concept of risk assessment in a work environment

Overview

The CIEH Level 2 Award in Principles of Risk Assessment is a new CIEH qualification designed to help improve the workplace culture for occupational health and safety.

Its main purpose is to enable learners to understand the basic principles of risk assessment. This qualification will therefore give all employees the ability to contribute to the process and act always to protect their own health and safety and that of others.

Outline Programme

• Main causes of accidents and ill health, and their implications for people in the workplace

• Legal requirements for risk assessment

• Principles of risk assessment including:

- hazards, risks and control measures
- the five steps of risk assessment
- the hierarchy of control
- risk assessment review and record keeping.

Qualification information:

Designed for: any employee

Course duration: one-day training programme

Assessment method: 30 MCQ examination paper

QCA accredited: Yes

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CIEH Level 2 Award in the Principles of COSHH

Prepares employees to contribute to the safer use of hazardous substances

Overview

This qualification is designed for those who use substances hazardous to health at work. It introduces candidates to substances, the risks and controls available, and outlines what to expect from a control of sustances hazardous to health (COSHH) assessment. The qualification will prepare employees to contribute to the safer use of hazardous substances in their workplaces.

Outline programme

The qualification covers the following topics:

• Definition and types of substances hazardous to health in the workplace

• Health effects of hazardous substances and their causes

• COSHH assessments and control options

• Responsibilities imposed by the Control of Substances Hazardous to Health Regulations 2002

Qualification information

Designed for: All employees

Course duration: Half day

Assessment method: Multiple choice test of 30 questions

QCA Accredited: No

Level: Level 2

Exam time: 1 hour

Suggested progression on completion: CIEH Level 3 Award in Health and Safety in the Workplace

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CIEH Principles of Manual Handling

Enables employees to contribute to the development of safer manual handling methods and tasks

Overview

This qualification introduces candidates to the hazards and risks involved in manual handling and outlines what to expect from a manual handling assessment. It will enable employees to develop safer manual handling techniques in the workplace.

Outline programme

The qualification covers the following topics:

• The process of manual handling in the workplace

• Manual handling injuries and the activities which cause them

• Manual handling assessment and control options

• Responsibilities imposed by the Manual Handling Operations Regulations

Qualification information

Designed for: All employees

Course duration: 2-3 hours

Assessment method: Multiple choice test of 20 questions

QCA Accredited: No

Suggested progression on completion: CIEH Level 3 Award in Health and Safety in the Workplace

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CIEH Level 3 Award in Health and Safety in the Workplace

Examines health and safety from a supervisory perspective

Overview

Supervisors have both a legal and moral responsibility to look after the health and safety of employees. This qualification will enable managers and supervisors to improve the health and safety culture of their organisation, whatever its size or activity.

Outline programme

• Concept of health and safety

• Accidents in the workplace

• Ill health in the workplace

• Legal provisions (UK only)

• Health and safety organisation and management

• Supervising health and safety

Qualification information

Designed for: Supervisors, owners, team leaders or managers responsible for health and safety

Course duration: Three day programme

Assessment method: Multiple choice examination

QCA Accredited: Yes

Recommended prerequisites: CIEH Level 2 Award in Health and Safety or equivalent

Suggested progression on completion: CIEH Level 4 Award in Health and Safety in the Workplace

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CIEH Level 3 Award in Risk Assessment Principles and Practice

Enables supervisors and managers to carry out risk assessments

Overview

Employers and the self employed have a legal duty to assess health and safety risks. Anyone carrying out a risk assessment needs to have the necessary knowledge and skills. This qualification ensures that supervisors and managers have the necessary depth of understanding to enable them to carry out risk assessments.

Outline programme

• Legislation

• Principles of risk assessment

• Prioritising risk

• Controls

• Documentation

• Monitoring controls

• Risk assessment in practice

Qualification information

Designed for: Supervisors, or managers responsible for conducting risk assessments

Course duration: 7 hours

Total guided learning hours: 20 hours (estimated time candidates may take to complete both the taught element of the programme( 7 hours), and the assignment)

Assessment method: Assignment and self-evaluation

QCA Accredited: Yes

Suggested progression on completion: CIEH Level 4 Award in Health and Safety in the Workplace

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CIEH Level 4 Award in Health and Safety in the Workplace

Enables owners, managers, supervisors and senior safety personnel to manage health and safety in most workplaces

New levels

In response to the requirements of the Sector Skills Council (SSC) and the Qualifications and Curriculum Authority (QCA), the CIEH are launching new sector-specific awards in health and safety which will replace the CIEH Advanced Certificate in Health and Safety.

Overview

Key personnel in organisations need the skills and knowledge to manage health and safety ; simply being aware of and understanding the issues is not enough. This qualification is designed for those working in any business, regardless of their product or service range. It is essential for all those who have a role that includes responsibility for the management of health and safety issues, including managers, supervisors and senior safety personnel.

On completing this qualification, candidates will be able to:

• Manage health and safety in most businesses

• Develop auditing and monitoring programmes

• Design safe practices and procedures

• Liaise with enforcement officers

• Identify specific legal requirements

• Train staff and establish risk assessment projects (with additional training where necessary)

• Deliver level 1 and level 2 health and safety qualifications (with appropriate training skills)

Outline programme

• Health and safety management

• Health and safety culture

• Workplace and work equipment

• Hazardous agents

• Legislation

Qualification information

Designed for: Owners, managers, supervisors and senior safety personnel

Course duration: Five day programme

Assessment method: Two assignments and an examination

QCA Accredited: Yes

Recommended prerequisites: CIEH Level 3 Award in Health and Safety or equivalent

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CIEH Environmental Awareness Certificate

Knowledge and understanding of the key concepts involved in environmental awareness for all employees

Overview

The need for businesses to address environmental issues has never been greater. Tendering requirements, changing needs of lenders and investors and increasing legislation are forcing businesses to address their environmental performance. This qualification has been designed for middle managers and supervisors who have responsibility for decision-making, managing budgets, allocating tasks and meeting performance targets. It will also enable them to take corrective action and be confident in dealing with environmental issues and customer queries.

Outline programme

The qualification covers the following topics:

• Environmental issues

• Pollution

• Business and the environment

• Energy and water

• Waste management

• Transport

• Environmental law

• Environmental management

Qualification information

Designed for: All employees

Course duration: 6 hours minimum

Assessment method: 30 multiple choice questions

QCA Accredited: No

Level: Level 1

Suggested progression on completion: CIEH Environmental Management Certificate

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CIEH Environmental Management Certificate

Helps middle managers and supervisors to identify and manage environmental effects

Overview

The need for organisations to address environmental issues has never been greater. Increasing legislation and the changing needs of lenders, investors and insurers are forcing them to focus on environmental performance. Organisations that do this will be more efficient and may get more favourable rates for borrowing and insurance. This qualification is designed to help managers to identify and manage the environmental effects of their businesses.

Outline programme

The qualification covers the following topics:

• The environmental context

• The management context

• Environmental aspects

• Environmental policy

• Environmental management programme

• Environmental management techniques

• Environmental auditing

• Environmental reporting

• Environmental legislation

• Environmental management standards

• Environmental management

Qualification information

Designed for: Middle managers and supervisors with responsibility for decision-making, managing budgets, allocating tasks and meeting specific performance targets.

Course duration: 40 hours minimum

Assessment method: 3-hour written exam comprising 10 short-answer questions, three structured questions and a case study.

QCA Accredited: No

Level: Level 3

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